It is important that every insurance policy is verified and validated before every appointment. We make use of payer websites or call the payers to verify current benefits and eligibility and update the information in the respective patient’s account to ensure your services are covered and paid.
Demographics & charge entry
It is important that every insurance policy is verified and validated before every appointment. We make use of payer websites or call the payers to verify current benefits and eligibility and update the information in the respective patient’s account to ensure your services are covered and paid.
Denial Management
Rejection analysis and correction
Denial Management
Every denial is investigated carefully to find out the root cause and appropriate action is being taken by sending appeals and calling the payers to reprocess the claims. This denial scenario will be recorded for internal quality and training purposes to avoid recurrences of the same denial in future.If claims are not paid within 30 days of submission, payers will be called by our experienced AR callers to check status and take appropriate action to expedite payment.
Patients calling for self-pays & Co-pays
Patient Statements
Daily, weekly and monthly Reporting